Description of Services    Statement of Independence



Statement of Independence

It is the mission of to protect the best interests of the public with regard to Electronic Gaming, Amusement and Vending devices. We will provide our services only to those entities that seek to ensure that gaming, amusement and vending devices are offered to the public, and operated, in a fair and honest manner. We will not cater our services to the special interests of individuals or corporations. It is our intention to see that all gaming, amusement and vending devices offered for use to the general public are developed with the utmost integrity and security, offering a fair and honest product for public enjoyment.

is a testing and compliance certification organization serving the needs of government agencies, as well as licensed device manufacturers. Our services assure the integrity and regulatory compliance of Electronic Gaming, Amusement and Vending devices offered to the public. We offer state-of-the-art testing and evaluation practices to our clients.

The staff of will not maintain any financial interest in any gaming-related organization to which we serve or whose product we test, thus maintaining complete independence from the manufacturers, distributors and operators that serve the gaming industry.

As a condition of our licensing, authorizations and certifications with other regulatory agencies, is prohibited from offering our consulting services to device manufacturers in the capacity of Research and/or Development of products or technologies. As a policy, we limit advice to manufacturers to only those issues involving regulatory compliance. In no way, do we develop or design products or methods for device manufacturers.

 

Services

Impartiality and independence are key factors when choosing a test laboratory. The laboratory should be familiar with regulatory requirements, and various manufacturers’ equipment, maintaining a close working relationship with manufacturers and regulators alike. A laboratory should never assist a manufacturer with the design of its products, it should only advise on regulatory matters. The laboratory should offer its knowledge and experience to regulatory agencies in guiding them through standards and regulations development. It should seek the advice of the regulatory agency when a manufacturer’s design may not be clearly defined by the existing standards and regulations. This open communication between the laboratory, manufacturer and regulator fosters good will and understanding. This is the role and practice of .

  • Regulatory Compliance Testing The test and evaluation of electronic gaming devices and related systems is imperative to assure fairness and integrity in the gaming, lottery, and amusement industries. These measures should be conducted pro-actively to eliminate the possibility of corruption of these devices and systems. The management staff of has been testing gaming devices and related systems since 1987. With knowledge and experience that is unsurpassed, we can evaluate devices and systems for any regulatory standard, identify issues, and author reports on our findings.

    Our Regulatory Compliance Testing processes are comprehensive. These processes include, but are not limited to:
     
    • Review and analysis of gaming device hardware and software
    • Cabinet security
    • Meter verification
    • Random Number Generator analysis
    • Theoretical payout percentage and probability calculation
    • Accuracy of award payments / emulation of pays
    • Operation and functionality of on-line slot monitoring systems, and TITO systems
    • Operation and functionality of progressive jackpot controllers and systems

    These tests can be performed on a variety of gaming devices, including, but not limited to:
     

    • Electronic gaming devices
    • On-line slot monitoring, gaming voucher (TITO), and accounting systems
    • Video lottery terminals
    • VLT central systems
    • Amusement and redemption devices
    • Keno and Bingo systems
    • Vending machines and peripheral devices
       
  • On site inspections and audits Our services extend beyond the laboratory. 
    We provide on-site services at gaming facilities to verify the software in electronic gaming devices and related systems. Furthermore, we evaluate the communication between gaming devices and monitoring systems. We also verify the operation of cashless gaming systems, including Ticket In/Ticket Out (TITO) technologies.
     
  • Forensic evaluations Occasionally machines malfunction or are compromised by unscrupulous persons. These issues could find a casino operator liable for the payment of an award worth millions of dollars. Sizeable awards should only be paid when the jackpot occurrence has been thoroughly evaluated and determined to be legitimate. Should any doubt arise during jackpot verification, payment should be withheld until such time as an independent forensic evaluation has been undertaken. has the experience to review any jackpot to determine if its occurrence is legitimate. Additionally, we can identify machine malfunctions and cheating attempts.